FAQ

Frequently Asked Questions

About Our Products

Are Mamash Organics products safe during pregnancy?
Yes. All our products are pregnancy-safe, free from retinoids, salicylic acid, and any ingredients unsafe during pregnancy.

Are the products vegan?
Yes — 100% vegan and cruelty-free. No animal-derived ingredients, ever.

Are they suitable for sensitive skin?
Absolutely. Our formulas are gentle, hormone-conscious, and designed to work with your skin's natural rhythm — not against it.

Shipping & Orders

How long does delivery take?
Standard delivery takes 4–7 business days. Free shipping on orders above ₹599.

Can I track my order?
Yes. You'll receive a tracking link via email once your order is dispatched.

Returns & Refunds

What is your return policy?
We accept returns within 15 days of delivery if the product is unused and in original packaging. Please contact us to initiate a return.

Skincare Advice

How do I know which products are right for me?
Take our Skin Quiz — it takes 2 minutes and gives you a personalised routine based on your skin type, concerns, and cycle phase.